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Complaints Procedure

We are members of The Property Redress Scheme.

If you have a complaint that has not been resolved through our normal complaints procedure then you can contact The Property Redress Scheme directly for resolution and remediation of the issue.

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MCM Happy Homes is a forward looking business based on traditional values and we always strive to be fully up to date with ever changing tenancy law and government legislation.  Together with our attention to detail and conscientious attitude we have the experience, resources and skills to deliver the kind of services that landlords and tenants require.

Information commissioner's office

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Residential Land Lord Association

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